THESE TERMS AND CONDITIONS OF SALE (“TERMS”) CONTAIN IMPORTANT INFORMATION REGARDING CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT APPLY TO YOU AND YOUR PURCHASE. PLEASE READ THEM CAREFULLY. YOUR PURCHASE IS EXPRESSLY LIMITED TO AND MADE CONDITIONAL UPON THE EXCLUSIVITY OF THESE TERMS. ANY PROPOSAL FOR DIFFERENT TERMS OR ANY ATTEMPT TO VARY, IN ANY DEGREE, ANY OF THESE TERMS IS EXPRESSLY REJECTED. BY ACCEPTING THE TERMS AND CONDITIONS ONLINE YOU ARE BOUND TO THESE TERMS AND CONDITIONS OF SALE.
1. Acceptance. These Terms govern any purchase made from Reliable Kitchen Ventilation, LLC also known for these terms and use as “RKV”. These Terms, the Manual in which they are contained, any applicable installation and maintenance instructions, the applicable invoice, and any documents incorporated or referred to herein or therein, including any future paper or electronic releases issued by RKV, constitute the “Order.” The Order is the entire contract between you, the buyer, and RKV, the seller, for products purchased from RKV. These Terms apply to the Order unless expressly modified or waived by an officer of RKV in writing. These Terms prevail over any of your general terms and conditions of purchase regardless whether or when you submitted the purchase order or such terms. Fulfillment of your order does not constitute acceptance of any of your terms and conditions and does not serve to modify or amend these Terms. An Order may only be canceled by you upon payment of reasonable cancellation charges for expenses incurred or commitments made by RKV. Captions in these Terms are for convenience only.
2. Pricing. The price for RKV goods, material, equipment, items and products is complete, and no deductions, credits, or offsets may be made without RKV’s express written consent. Prices are subject to change and surcharges in the event of cost increases in materials and transportation. All complete component accessory material manufactured by others and furnished with Products such as motors, drives, vibration equipment, controls, or other completely assembled component structures, are subject to adjustment to the price at time of shipment regardless of the date of original order entry. At this time the Purchaser, you, will be notified of the increase of any line item that has a price increase and be allowed to cancel those specific line item(s) of the order that the price has increased. It will be subject to a 10% cancellation fee. Items without price increases are not cancelable.
3. Sales and Similar Taxes. RKV prices do not include sales, use, excise, or similar taxes. Present or future sales, use, excise, or other similar tax applicable to the sale of Products shall be paid by you, unless an acceptable tax exemption certificate is provided to RKV.
4. Payment.
Term customers: RKV reserves the right to require full or partial payment in advance of any order if, in RKV judgment, your financial condition does not justify continuation of manufacture or shipment. RKV may require full or partial payment in advance. Pro-rata payments are due as shipments are made. Each shipment or delivery shall constitute a separate sale, and the default of any shipment or delivery shall constitute a separate sale, and the default of any shipment or delivery shall not vitiate the contract as to other shipments or deliveries. Except as otherwise provided, all payments shall be due within 7 days of receipt of the Products. You shall pay interest on any late payments at the lesser of the rate of 1.5% per month or the highest rate permissible under applicable law, calculated daily and compounded monthly.
Online customers: Each shipment or delivery shall constitute a separate sale, and the default of any shipment or delivery shall constitute a separate sale, and the default of any shipment or delivery shall not vitiate the contract as to other shipments or deliveries. If paying by credit card a 3% fee is to be charged in addition to the online price.
5. Return Policy – ALL SALES ARE FINAL. Because we custom manufacture our hoods to each customer’s specifications, ALL SALES ARE FINAL. We may accept the return of non-custom goods at our discretion, but a restocking fee of 30% will apply and all shipping costs are the responsibility of the purchaser or end user. No merchandise may be returned without a Return Goods Authorization (RGA). Items returned for warranty replacement or exchange will not be eligible for credit if not received within 14 days of the issuance of a Return Goods Authorization.
6. Free Shipping. Free shipping offers are limited to standard shipping to the 48 contiguous United States.
7. Delivery. Shipping and delivery dates are estimates only. No delay in delivery will subject RKV to any costs, damages or fees for late delivery. Delivery of Products is made F.O.B. point of shipment, unless otherwise stated. RKV shall not be liable for delay due to causes beyond its reasonable control (i.e., force majeure events). In the event of such a delay, the date of delivery shall be extended for a period equal to the time lost by reason of the delay.
8. Changes. RKV may make changes, including improvements and additions, in the technical requirements, specifications, designs, materials, packaging, and place of delivery, method of transportation, quantities, or delivery schedules of the Products by notifying you.
9. Safety. The Products may be designed to serve multiple applications. RKV offers its products as is and are not to be defined as a final product. It is up to the Purchaser to hire licensed qualified contractors to design the installation of such equipment and to be responsible for the final installed product to meet all national, state, local codes and OSHA regulations including for safety and protection to people. This may include guards, rails, deburring, etc. RKV takes nor liability or responsibility in the safety of compliance for the final installed product.
10. Title. Title and right of possession of Products remains with RKV until all payments (including deferred payments whether evidenced by notes or otherwise) shall have been received to the satisfaction of RKV and you agree to do all acts necessary to perfect and maintain such title and right in RKV and not to subject any Products to any liens or encumbrances until such payment is made in full.
11. Governing Law. This Order shall be governed by and construed according to the laws of the State of Florida (excluding the conflict of law provisions thereof). At RKV discretion, any action relating directly or indirectly to the Order shall be brought exclusively in the Common Pleas Court in Palm Beach County, Florida or the United States District Court for the Southern District of Florida, West Palm Beach, and you irrevocably waive any objection to the jurisdiction of, or venue in, either of these courts and agree that the acceptance of the Order constitutes doing business in the State of Florida.
12. Compliance with Law. You shall comply with all applicable laws, regulations and ordinances related to the Products, and you shall maintain in effect all the licenses, permissions, authorizations, consents and permits that you need with respect to the receipt, use and operation of the Products.
13. Force Majeure. RKV shall not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in fulfilling or performing any terms herein, when and to the extent such failure or delay is caused by or results from acts or circumstances beyond the reasonable control of RKV including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot, or other civil unrest, national emergency, revolution, insurrection, outbreak of disease, lockouts, strikes or other labor disputes (whether or not relating to either party's workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.
14. Waiver. No waiver by any party of any of the provisions hereof shall be effective unless explicitly set forth in writing and signed by the party so waiving. No failure to exercise, or delay in exercising, any right, remedy, power, or privilege arising from this Agreement shall operate or be construed as a waiver thereof; nor shall any single or partial exercise of any right, remedy, power, or privilege hereunder preclude any other or further exercise thereof or the exercise of any other right, remedy, power, or privilege.
15. Arbitration. At RKV discretion, any dispute arising under or in connection with any Order may be submitted to binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. The dispute shall be resolved by one neutral arbitrator who shall have no affiliation with either you as the buyer or with RKV and shall be selected by the American Arbitration Association office, and held in Miami, FL.
WARNING. RKV Products are designed and manufactured to provide reliable performance but they are not guaranteed to be 100% free of defects. Even reliable products will experience occasional failures and this possibility should be recognized by you and all end users. If Products are used in life support ventilation systems where failure could result in loss or injury, you and all end users should provide adequate back-up ventilation, supplementary natural ventilation or failure alarm system, or acknowledge willingness to accept the risk of such loss or injury. DO NOT USE IN HAZARDOUS ENVIRONMENTS where the fan's electrical system could provide ignition to combustible or flammable materials unless the unit is specifically built for hazardous environments. Comply with all local and national safety codes including the National Electrical Code (NEC) and National Fire Protection Act (NFPA).
CAUTION. Guards must be installed when the fan is within reach of personnel or within eight (8) feet (2.5 m) of working level or when deemed advisable for safety.
DISCLAIMER. RKV has made a diligent effort to illustrate and describe the Products accurately in all materials; however, such illustrations and descriptions are for the sole purpose of identification and do not express or imply any warranty.
WARRANTY AND DISCLAIMER. This limited warranty extends to you the original purchaser only with proof of purchase. RKV warrants that Products shall be free from original defects in workmanship and materials for two years from date of shipment (except for the warranty periods noted for products listed below), provided the Products have been properly handled, stored, installed, serviced, maintained and operated. This warranty shall not apply to Products which have been altered or repaired without RKV express authorization, or altered or repaired in any way so as, in RKV judgment, to affect performance or reliability, nor which have been improperly installed or subjected to misuse, negligence, or accident, or incorrectly used in combination with other substances. You assume all risks and liability for results of use of all Products.
LIMITATION OF REMEDY AND DAMAGES.
All claims under this warranty must be made in writing and delivered by U.S. Mail to:All Product claims must be made within 15 days after discovery of the defect and prior to the expiration of two years from the date of shipment. Claims made beyond that period are barred. Within 30 days after receipt of a timely claim, RKV shall have the option either to inspect the Product at its location or request its return to RKV at your expense. RKV shall replace, or at its option repair, free of charge, any Product it determines to be defective, and it shall ship the repaired or replacement product to you F.O.B. point of shipment; provided, however, if in RKV judgment circumstances are such to prohibit repair or replacement to remedy the warranted defects, your sole and exclusive remedy shall be a refund of any part of the invoice price, paid to RKV, for the defective Product or part.
RKV is not responsible for the cost of removal of the defective Product or part, damages due to removal, or any expenses incurred in shipping the Product, or the installation of the repaired or replaced Product or part.
The warranties set forth above do not apply to any components, accessories, parts or attachments manufactured by other manufacturers; such being subject to the manufacturer’s warranty, if any. To the extent not prohibited by the manufacturer’s warranty, RKV shall pass to you such manufacturer’s warranty.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WHICH ARE HEREBY EXPRESSLY DISCLAIMED AND WAIVED. THIS WARRANTY CONSTITUTES RKV SOLE AND EXCLUSIVE WARRANTY FOR DEFECTIVE GOODS AND YOUR SOLE AND EXCLUSIVE REMEDY FOR DEFECTIVE PRODUCTS.
No employee, agent, dealer, or other person is authorized to give any warranties on behalf of RKV or to assume for it any other liability in connection with any of its products except in writing and signed by an officer of RKV.
LIMITATION OF LIABILITY. RKV cumulative liability to you and any other persons for all claims in any way relating to or arising out of the Products, including, but not limited to, any cause of action sounding in contract, tort, or strict liability, shall not exceed the total amount of the purchase price paid for those Products which are the subject of any such claim. This limitation of liability is intended to apply without regard to whether other provisions of this agreement have been breached or have proven ineffective even if RKV has been advised of the possibility of such claims or demands. In no event shall RKV be liable to you or any other person for any loss of profits or any incidental, special, exemplary, or consequential damages for any claims or demands brought by you or such other persons. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THIS LIMITATION MAY NOT APPLY TO YOU.
RKV maximum liability to you and to any end user is as set forth above. RKV makes no warranty to anyone for any products not manufactured by it and shall have no liability for any use or installation of any products (whether manufactured by RKV or other manufacturers) not specifically authorized by this sale. You acknowledge various warnings by RKV regarding the Products and its installation and use. If RKV incurs any claims, lawsuits, settlements, or expenses (including attorney fees) for any loss, injury, death or property damage including, but not limited to, claims arising out of your or any end user’s installation or use of the Products, you agree to indemnify and hold RKV harmless.
REPLACEMENT PARTS. If replacement parts are ordered, you warrant that the original components in which these replacement parts will be placed are in satisfactory working condition, and when said replacement parts are installed, the resultant installation will operate in a safe manner, at speeds and temperatures for which the original product was purchased.
TECHNICAL ADVICE AND RECOMMENDATIONS, DISCLAIMER. Notwithstanding any past practice or dealings or any custom of the trade, sales shall not include the furnishing of technical advice or assistance or system design. Any such assistance shall be at RKV sole option and may be subject to additional charge(s).
RKV assumes no obligation or liability on account of any recommendations, opinions or advice as to the choice, installation or use of Products. Any such recommendations, opinions or advice are given and shall be accepted at your and the end-user’s risk and shall not constitute any warranty or guarantee of such Products or their performance.
